Cultural Intelligence (CQ)

This course is designed to introduce participants to the terms and concepts surrounding Cultural Intelligence, or CQ, which is defined by the Harvard Business Review as "the ability to make sense of unfamiliar contexts and then blend in.

There are four main core components to this concept; cognitive, physical, and emotional, and motivational. Cultural Intelligence can be understood as the capability to relate and work effectively across cultures and various disciplines. We need to explore our own self and see things through the eyes of others to achieve a higher level of acceptance. Videos and self-reflections will be utilized to encourage participation.

By the end of this session, participants will be able to:

1) Describe cultural context.
2) Learn about different communication styles.
3) Apply strategies for awareness of self & others.
4) Explore cultural lenses.
5) Identify ways in which your cultural beliefs and values impact your services.
6) Define cultural competency.

Certifications and cost

Attendees will earn 3 hours of Continuing Education. Certificates are sent by email within 30 days after the training concludes. Please choose the type you require during registration. If no CE type is selected, attendees will be sent a NAADAC certificate.

NAADAC - Addictions Counseling certificate, which is typically accepted by most licensing and certification bodies. 
NASW AZ - Approved by National Association of Social Workers, Arizona Chapter. 
APA - The Training Institute-Southwest Behavioral Health is approved by the American Psychological Association to sponsor continuing education for psychologists.
NBCC - The Training Institute-Southwest Behavioral Health has been approved by the National Board of Certified Counselors as an Approved Continuing Education Provider, ACEP No. 6368.

You can find additional information here

Registration fee is $59. Student Registration: Enrolled students may receive a discount. 

Please contact with any questions.

Register today


Please note that this training occurs online, via the ZOOM Meetings Platform. Login links are sent via email the week before the training. Please log in through the link provided at least 15 minutes in advance of the event start time so you can get situated, and troubleshoot if needed.  

For in-person attendees: please self-screen for COVID-19 symptoms, and remain vigilant against the Coronavirus by continuing to follow all public health protocols, including wearing a face covering and practicing physical distancing. In-person attendees will not be permitted without wearing a face covering.

ASU continues to offer fast, easy and free COVID-19 testing to all students, employees and the general public. Visit our testing webpage to make an appointment, or visit for additional information on ASU's Coronavirus management policies and protocols.